For a Successful Visit

Items or information that family and community medicine patients need, or should be in possession of, to ensure a successful visit include the following:

  • Come prepared with your questions and priorities for your visit.
  • Arrive at clinic front desk 15 minutes before your appointment time.
  • If you cannot make your appointment, please make sure to contact the clinic within 24 hours of the scheduled appointment. (859-323-6371)
  • If you are a first-time patient (new patient to practice), please arrive 30 minutes early to allow additional time to complete your medical history form.
  • Please bring:
    • proper identification (driver’s license, etc.)
    • your medical insurance card and information
    • all medications you are taking to the appointment, including over-the-counter medications
    • lab results, X-rays, and other medical information pertinent to your appointment
    • a copy of your medical records if transferring from a previous primary care provider outside the UK HealthCare system or if you have been seen in another hospital or emergency room.
  • Please have the co-pay amount required by your insurance carrier. If you are unsure of the co-pay amount, please contact the clinic front desk at least 24 hours before your appointment.
  • If you are having a procedure performed that will require anesthesia that may affect your ability to operate a vehicle, please arrange to have someone provide you with transportation from the clinic.
  • Ask questions when you do not understand something about your health or treatment plan.
  • Give us feedback to help us improve your care.